Help Center / Starboard / Fixing common Discord starboard problems

Fixing common Discord starboard problems

Most starboard issues come down to the threshold, the emoji, or a missing permission in the board channel.

Common problems

ProblemWhat to check
Messages are not reaching the boardCheck the threshold is not higher than the number of reactions the message actually got. Counts only include the exact star emoji you set.
The wrong reactions are countingOnly the emoji configured as the star emoji counts. If you changed it, older reactions with the old emoji no longer add up.
Nothing gets reposted at allMake sure the bot can see the source channels and can Send Messages and Embed Links in the board channel. Without those it cannot post the card.
Self stars are inflating countsIf a post reaches the board too easily, turn self stars off so the author's own reaction does not count.
The board is too busy or too quietRaise the threshold if everyday messages get through, lower it if nothing qualifies. Changes apply instantly.
Still stuck? Re-open the module and confirm the board channel and star emoji are still set, then ask in our Discord if it persists.
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