Most leveling questions come down to enabling it, channel access, or the rank card image.
| If you see this | What to do |
|---|---|
| "Leveling is not enabled on this server yet" | Turn it on from the dashboard with /setup, then set your XP rates. |
| The rank card shows as text instead of an image | The bot host is missing the image library, or the card background failed to load. A plain text card is the safe fallback. |
| The background image shows in the portal but is blank on the card | Discord attachment links (cdn.discordapp.com) are signed and expire after about a day, so they preview in your browser but the bot cannot fetch them later. mimBo's now saves a permanent copy when you set the background, so open the Leveling settings and press Save once to re-host it. Any direct image link works, including Discord ones. |
| Level-up messages do not appear | Check where announcements are sent (current channel, a fixed channel, or DM) and that the bot can post there. Set it to off if you do not want them. |
| Role rewards are not given | The bot needs Manage Roles and its role above the reward role. |