Every Welcome & Goodbye setting explained

A full reference for the Welcome & Goodbye editor. Every section is shown exactly as it appears in the portal, with a plain-English explanation of what each option does. The Goodbye tab has the same settings as Welcome, so anything here applies to both.

Basic settings

The essentials: whether greetings are on, where they go, and what kind of message the bot posts.

The Basic settings section of the Welcome tab.

Setting	What it does
Enable welcome messages	The master on/off switch for greetings. Turn it off to pause welcomes without losing any of your setup.
Channel	Where welcome messages are posted, usually a dedicated #welcome channel. The bot needs permission to send messages there.
Message Type	Choose Rich Embed (a styled card with a title, colour and thumbnail) or a plain Text message. Embeds look nicer and unlock the Embed section below.
Ping user outside embed	When on, the bot @mentions the new member on a line above the message so they get a real notification. Mentions placed inside an embed do not ping, which is why this exists.
Banner image URL	A background image with the member's avatar drawn on top (the bot's canvas banner). Animated GIFs are supported and render as an animated card. Leave empty for none.

Embed message

Shown when Message Type is set to Rich Embed. This is the styled card new members see. Every text field supports placeholders (see the bottom of this page).

The Embed message section.

Setting	What it does
Embed Title	The bold heading at the top of the card, e.g. Welcome to {{server}}.
Embed Description	The main body text. Supports placeholders like {{user}} and {{memberCount}}, and line breaks for multiple lines.
Embed Color	The colour of the bar down the left edge of the embed. Pick a hex colour to match your server's brand.
Show user avatar as thumbnail	When on, the new member's profile picture appears in the top-right corner of the embed.
Embed Footer	Small text at the very bottom of the embed, handy for a tagline or a "read the rules" reminder.
Fields	Add extra labelled blocks (a name and a value) to the embed, for example "Rules" pointing to #rules. Click Add field for each one.

Delivery

Fine control over when the message is sent and how the bot reacts to it.

The Delivery section.

Setting	What it does
Send delay (seconds)	How long the bot waits after a member joins (or leaves) before posting. 0 means instant. A short delay is useful if you also run membership screening.
Reactions	Emoji the bot automatically adds to the welcome message, separated by spaces. A nice way to invite the community to react and say hi.

Custom background image

Opens the image editor for a full welcome card: your own background with the member's avatar and text drawn on top.

The Custom background image section.

Setting	What it does
Create Custom Image	Opens the image editor where you set a background, position the member's avatar, and add text overlays (font, size and colour). This produces the canvas banner that shows above the message. Animated GIF backgrounds render as an animated card.

Tip. The custom image and the Banner image URL in Basic settings are two ways to the same result. Use the editor for a designed card, or paste a ready-made image URL if you already have one.

Server settings

These apply to the whole server (both welcome and goodbye), not just the current tab.

The Server settings section, with the placeholder reference below it.

Setting	What it does
Auto-assign a role on join	Automatically gives every new member a role (for example @Member). Handy for unlocking channels or setting a base role the moment someone joins.
Also DM the welcome message to new members	Sends the welcome as a direct message as well, so new members see it even if they never open the channel.
Anti-raid: detect mass joins	Watches for sudden floods of joins and holds back welcomes during a spike, so a raid can't spam your channel with greetings.