Help Center / Tickets / How to set up a ticket system on Discord

How to set up a ticket system on Discord

A working help desk in one sitting: activate, configure on the web, deploy the panel.

Turn it on for your server

  1. Open the portal
    Go to mimbos.com and log in with Discord. Pick the server you want to set up. You need to be an admin or the owner.
  2. Find the Tickets card
    On the module dashboard every bot has its own card. Modules you have not activated yet show a Configure button that starts setup.
  3. Invite the bot and switch it on
    The setup flow invites the right bot with one click and flips the module on. Each module is its own bot, so your slash menu only contains what you actually use.
mimBo's module dashboard with activation cards
The module dashboard. Every bot has its own card with Configure, Bot profile and on/off controls.

After activating

Open the module from its card or from the sidebar rail on any portal page. Settings save to the cloud and the bot picks them up within seconds. No restarts and no config files.

Tip. If something seems off later, re-run the Configure flow. It re-checks the bot's permissions and presence in your server.

The settings page

Ticket system configuration in the mimBo portal
The Tickets settings page with categories, forms and panel deployment.
CommandWhat it does
/setupPoints staff to the web dashboard for configuration.
/panelQuick panel deployment from inside Discord.
/statsTicket statistics for the server.