Help Center / Tickets

Tickets

Tickets gives your server a real help desk. Members press a button on a panel you design and get a private channel with your staff.

1

How to set up a ticket system on Discord

Activate the bot and deploy your first panel.

2

How to create a Discord ticket panel with categories

The panel, the Create Ticket button and the pre-ticket questions.

3

How to work tickets: assign, prioritise, close and transcripts

The staff workflow from open to archived.