Help Center / Tickets / Every ticket command for staff and admins

Every ticket command for staff and admins

Deploy panels and run the whole support workflow without leaving Discord.

Set up and deploy

Command	What it does
/setup	Open the dashboard to build panels, categories, questions and AI replies. Needs Manage Server.
/panel	Post your first configured panel into the current channel. Needs Manage Server.

Run these inside a ticket channel.

Command	What it does
/close [reason]	Close the ticket and generate a transcript.
/assign agent	Assign the ticket to a staff member.
/priority low\|normal\|high\|urgent	Change the ticket priority.

Command	What it does
/customer user	A customer profile: first seen, total tickets, resolved count and recent notes.
/note user content	Add a private staff note to a customer's profile.
/stats	Ticket totals: open, closed, panels and active panels. Needs Manage Channels.

The panel members click to open a ticket.

The /stats summary of your ticket volume.

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